Templates issue unable to save the changes whena ever a new user log in

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there’s multiple systems on network not making normal.dotm file when new user logs computer , runs word.  systems have existing normal.dotm file can’t save changes it, stuck current word settings lost whenever close out of word.

hi jack,

it seems system sharing 1 single normal.dotm?

if so, i'd suggest don't it.

see cannot share normal.dot file among multiple users in word
http://support.microsoft.com/811468

instead, we can share normal.dotm file in separated folders each user.

max meng
technet community support



Microsoft Office  >  Word IT Pro Discussions



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