Basics of RD licensing count, windows server 2012, 10 unused licenses, 13 issued to Built-In Overused?

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i have server showed these counts in rd licensing manager list (ignoring windows 2000 entry):

windows server 2012 - installed rds per user cal program: open total licenses: 5 available: 0 issued: 0 keypack id: 7

windows server 2012 - installed rds per user cal program: open total licenses: 5 available: 0 issued: 0 keypack id: 4

windows server 2012 - installed rds per user cal program: built-in overused total licenses: 0 available: 0 issued 13

the firm set server (long gone) bought ten licenses, how interpret?

does built in overused count 13 mean normal licenses not being used, , 13 sort of temporary licenses have been issued? license server , rd host both o windows 2012.

the site has @ 10-12 users active @ time. other day person not log on;  think there ten listed users @ time; , after logged off disconnected user able log on. might guess need buy additional licenses...but, server 2012 rd license server stop issuing licenses after exceeds 10 in our case? want make sure reason able log on after dumped inactive user.

i don't understand overused licenses , why 2 sets of 5 don't seem used?


hi,

1. when user unable connect, precise error message received?  did perform basic checks ping target server user's pc, telnet problem server's port 3389, etc.?

2. please provide more details on problem user and how attempting connect?  specifically, external trying connect via rd gateway, or via internal lan, or connecting via vpn, machine domain-joined pc or non domain-joined pc, or mac, or android, etc.?

3. when problem occurring, did see warnings/errors in server's event log?

4. behavior seeing in regards built-in overused incorrect.  when working properly, rd licensing server issue pool when there no available rds cals.  gets messed , doesn't issue available purchased rds cals.  may or may not start behaving correctly again.  if has been running while , have restarted more not start working on own.

what suggest go ahead , purchase additional 5 rds cals under same volume agreement if possible, deactivate rd licensing server in rd licensing manager, stop rd licensing service, delete files in lserver folder, start rd licensing service, activate , install 15 rds cals single pack.  once complete can test see if issuing new keypack should.

thanks.

-tp



Windows Server  >  Remote Desktop Services (Terminal Services)



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