Another failed install of WSUS 3 SP1 - different error

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i trying upgrade service pack 1 on server 2003 computer.  using database isntalled wsus ver. 3.  upgrade gets to configuring database part, , fails.  message appears is "there problem windows installer package.  program run part of setup did not finish expected.  contact support personnel or package vendor."  when check logs, did find error messages.  follows:

 

wsussetup.log

2008-04-03 09:20:31  error     mwussetup          installwsus: mwus installation failed (error 0x80070643: fatal error during installation.)
2008-04-03 09:20:32  error     mwussetup          cupgradedriver:stick out tongueerformsetup: wsus installation failed (error 0x80070643: fatal error during installation.)
2008-04-03 09:20:32  error     mwussetup          csetupdriver::launchsetup: setup failed (error 0x80070643: fatal error during installation.)

 

wsusca_080403_0909.log

changed database context 'susdb'.
msg 15401, level 11, state 1, server \\.\pipe\mssql$microsoft##ssee\sql\query, procedure sp_grantlogin, line 49
windows nt user or group 'wsus3\wsus administrators' not found. check name again.msg 15063, level 16, state 1, server \\.\pipe\mssql$microsoft##ssee\sql\query,  line 1
the login has account under different user name.msg 15410, level 11, state 1, server \\.\pipe\mssql$microsoft##ssee\sql\query, procedure sp_addrolemember, line 75
user or role 'wsus3\wsus administrators' not exist in database.
changed database context 'master'.

 

this appears have permissions, can't head wrapped around it.  appreciated!

hi,

setup uses microsoft sql server perform installation. problem occurs because user running wsus setup not have system administrator permissions in sql server.

to resolve problem, grant system administrator permissions user account or group account in sql server 2000 or in sql server 2005. this, use 1 of following methods, , rerun wsus sp1 setup.

the following article maybe helpful you:

error message when use windows server update services setup: "error 0x80070643: fatal error during installation"

http://support.microsoft.com/?scid=kb%3ben-us%3b920660&x=9&y=17


--------------------
regards,
eric zhang





Windows Server  >  WSUS



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