Windows server 2012 R2 ping timed out, RDP not working, but Shared folder is accessible


hi,

after windows update yesterday, remote server running windows 2012 r2 becomes unaccessible !!

- ping host ip address : reqest time out ( other servers in same nework/domain accessible )

- rdp not working  

- shared folder works  no problem !!

can me this, how can access server remotely, it's urgent !!!!

thanks in advance

hi kjaled,

>>after windows update yesterday, remote server running windows 2012 r2 becomes unaccessible !!

could please provide details information of updates?

you fix windows update errors using tool, please check article below fix issue:

fix windows update errors using dism or system update readiness tool

https://support.microsoft.com/en-us/kb/947821

>> ping host ip address : reqest time out ( other servers in same nework/domain accessible )

have tried ping other servers on remote server?

please try disable firewall , try again.

>>rdp not working  

for issue, suggest post rdp forum effect support.

best regards

john


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Windows Server  >  Network Infrastructure Servers



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