Printer Stays Grayed out on TS

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2008 r2 ts server

when add printer locally , standard tcp/ip stays grayed out. have added many other printers of same , different models, , fine...  why printer stay gray , not print send it?


hi,

à when add printer locally , standard tcp/ip stays grayed out.

did mean new added printer grayed out? please provide screenshot of it? may me understand better. understanding.

when add printer, did error message? did open event viewer , check if find relevant event? if possible, please re-add problematic printer , check if issue still exists.

if misunderstand or update, please don’t hesitate let me know.

hope helps.

best regards,

justin gu

please remember mark replies answers if , unmark them if provide no help. if have feedback technet support, contact tnmff@microsoft.com.



Windows Server  >  Print/Fax



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