The remote session was disconnected because license store creation failed.............windows 8.1 machines


hi there,
our terminal server running on server 2008 working fine till today users started have
error while visiting remote desktop via https://server.mydomain.com
 ****the remote session disconnected because license store creation failed access denied******* on windows 8.1.  the clients using windows 7 fine.  i have checked logs, no clue.  i thought may license management through light, fine.  i have fear had 40 licenses (user cal) our terminal server licenses management gives no clue.  
                              points note:
                              - if licensing issue why windows 7 machines have no error.
                              - tried run this:  no luck, says not apply os:
http://support.microsoft.com/kb/2782802
                              -have no idea 1 pick here:
http://technet.microsoft.com/en-us/library/cc756826(v=ws.10).aspx
                              -cannot find mslicensing key here:
http://www.windowsclever.com/windows/windows-server-2008/remote-desktop-licensing-error-messages.html

                              need please.

hi,

thank posting in windows server forum.

happens on particular windows 8.1 system or on other similar system also?

please try following steps delete key , verify result.

1. create backup of mslicensing registry key , subkeys on client, , remove original key , subkeys doing following:
2. on client, navigate following registry subkey: hkey_local_machine\software\microsoft\mslicensing
3. click mslicensing.
4. on registry menu, click export registry file. 
5. in file name box, type mslicensingbackup, , click save. 
6. if need restore registry key in future, double-click mslicensingbackup.reg.
7. on edit menu, click delete, , click yes confirm deletion of mslicensing registry subkey. 
8. close registry editor, , restart computer. 

when client restarted, missing registry key rebuilt.

hope helps!

thanks.

dharmesh solanki

technet community support



Windows Server  >  Remote Desktop Services (Terminal Services)



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