Buffer overrun detected! spoolsv.exe

i have brand new server server 2003 standard (replacing older box server 2003 std).  set scratch, including windows updates.   copied data old server (the hard way via external hard drive intermediary).  started installing printers, of working on old server.  

first installed hp2100 series built in jetdirect printserver, next hp 1200 connected external jetdirect, km bizhub 353 color printer/scanner/copier.  in cases, used same ip addresses had on old server.  in each case, printed test page server successfully.  when started next printer, km bizhub 600, first noticed there might problem, installation program not find printers, when provided ip address.  i cancelled install , got error:

"microsoft visual c++ runtime library

buffer overrun detected!

program: c:\windows\system32\spoolsv.exe

a buffer overrun has been detected has corrupted program's internal state.  the program cannot safely continue execution , must terminated."

at point, print spooler service stopped, , whenever start it, error comes again printer-related function done--like opening printers dialog box.  i saw april post similar problem not resolved.  a helpful member suggested posting new problem, here are.

of course, have put old server in place while attempt resolve offsite (my home!)  i can start on new ws2003 installation, since don't know caused problem, fear recur.

hi,

 

thanks post.

 

from description, understand following error message received when trying install km bizhub 600 on windows server 2003 standard

 

"microsoft visual c++ runtime library

buffer overrun detected!

program: c:\windows\system32\spoolsv.exe

a buffer overrun has been detected has corrupted program's internal state.  the program cannot safely continue execution , must terminated."

 

 

this error might caused 1 of following conditions:

• there invalid or incomplete data received print spooler
• there bad printer device driver

 

to trouleshoot issue, please perform following step:

 

step 1: confirm default local print provider

=================================

1. use regedit locate print key in registry:

 

hkey_local_machine\system\currentcontrolset\control\print

 

 

2. click highlight print key in regedit , export key .reg file backup purposes (file > export).

 

 

3. locate local port registry key:hkey_local_machine\system\currentcontrolset\control\print\monitors\local port

 

4. confirm driver value in local port registry key set localspl.dll. if not, double-click driver value edit data string , set localspl.dll.

 

step 2: please remove , reinstall problematic printer again latest version of appropriate driver.

 

does work?

 

if problem continues, need collect following information:

 

info1:

============

1. export following registry key , compress

 

hkey_local_machine\system\currentcontrolset\control\print

 

2. use windows live skydrive (http://www.skydrive.live.com/) upload file , give me download address.

 

 

info2:

==========

please collect setup&performance version of mpsreport.

 

a. download mps report tool following link:

http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd915706/mpsrpt_setupperf.exe

 

b. after download complete, double-click " mpsrpt_setupperf.exe" file. cab file generated called %computername%_mpsreports.cab. example, if computer name "mycomputer", cab file named "mycomputer_mpsreports.cab".

 

c. open computer, browse "%systemroot%\mpsreports\setup\logs\cab" folder. can find cab file above , please send me.

 

use windows live skydrive (http://www.skydrive.live.com/) upload file , give me download address.

 

hope helps.

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