Unable to install Office 2007 on Windows 2003 Terminal Server

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i have 2 windows 2003 terminal services couple users connect to.  they have office 2003 enterprise installed.  i'm attempting upgrade them office 2007 enterprise.

while logged ts serve domain administrator, command prompt, i'm typing:

change user /install , see message "user session ready install applications"

i run office 2007 setup , see upgrade or customize button.

when click upgrade, nothing happens.  when click customize upgrade button.  nothing happens.  i can click button day , software never starts working.  it's dead button.

so, i'm sure i'm missing here - what?  does know what's going on?  if need more information, please let me know.

thank in advance reply.

i found article worked out 100% upgrade: 

http://support.microsoft.com/kb/311241

thanks reply , links niki



Windows Server  >  Remote Desktop Services (Terminal Services)



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