Client doesnt show up in WSUS admin console no matter what

hi,

i have offline wsus server reinstalled after recent failure of server hdd.

i have configured far know clients not showing in console.

below client diag log.please suggest problem is.

note: server not connected internet im importing updates wsus server present in different domain , different network.

c:\>clientdiag.exe

wsus client diagnostics tool

checking machine state
        checking admin rights run tool . . . . . . . . . pass
        automatic updates service running. . . . . . . . . . pass
        background intelligent transfer service running. . . pass
        wuaueng.dll version 7.1.6001.65 . . . . . . . . . . . . pass
                version wsus 2.0

checking au settings
        au option 4: scheduled install . . . . . . . . . . . pass
                option policy settings

checking proxy configuration
        checking winhttp local machine proxy settings . . . pass
                winhttp local machine access type
                        <direct connection>
                winhttp local machine proxy. . . . . . . . . .  none
                winhttp local machine proxybypass. . . . . . .  none
        checking user ie proxy settings . . . . . . . . . . . . pass
                user ie proxy. . . . . . . . . . . . . . . . .  none
                user ie proxybypass. . . . . . . . . . . . . .  none
                user ie autoconfig url proxy . . . . . . . . .  none
                user ie autodetect
                autodetect not in use

checking connection wsus/sus server
                wuserver = http://14.130.131.20
                wustatusserver = http://14.130.131.20
        usewuserver enabled. . . . . . . . . . . . . . . . . pass
                client pointed sus 1.0 server
        connection server. . . . . . . . . . . . . . . . . . pass
        selfupdate folder present. . . . . . . . . . . . . . pass

press enter complete

hi,

no errors can found form client diagnostics.

if cannot clients appear on computers page in wsus console, problem client self-update, mechanism wsus uses update sus client wsus client (automatic updates) software.

ms have template troubleshoot issue client computer not reporting in wsus, may refer troubleshoot issue.

1. troubleshoot client computer connectivity
   1. open command prompt window.
   2. contact wsus server: pingwsusservername.
   3. contact wsus http server. open internet explorer , in address bar, type: http://wsusservername:portnumber wsusservername name of wsus server, , portnumber port has been configured (for example, 80 http, 443 ssl, , 8530 custom port).
   4. verify existence of self-update tree. in internet explorer address bar, type: http://wsusservername/selfupdate/wuident.cab
   5. if wsus server functioning properly, should see file download window asks whether open or save file. close window.
2. troubleshoot automatic update client
   1. open command prompt window.
   2. type:
      reg query hklm\software\policies\microsoft\windows\windowsupdate.

you should see output following if client computer has been configured updates wsus server:

hkey_local_machine\software\policies\microsoft\windows\windowsupdate wuserver    reg_sz  http://wsusservername wustatusserver      reg_sz  http://wsusservername hkey_local_machine\software\policies\microsoft\windows\windowsupdate\au 

you should see output similar following if automatic update functioning, client computer has not been configured updates wsus server:

hkey_local_machine\software\policies\microsoft\windows\windowsupdate hkey_local_machine\software\policies\microsoft\windows\windowsupdate\au 

if query returns error, "the system unable find specified registry key or value," automatic update has not been configured on computer.

if output step 2 contains values wuserver , wustatusserver, try contact wsus server listed in these values.

1. open internet explorer , in address bar type http://wuserver
   wuserver stands value in output step 2.

you should see "under construction" page if wuserver value valid. if not, http error message.

1. reset automatic update client
   1. open command prompt window.
   2. type wuauclt.exe /resetauthorization /detectnow.
   3. wait 10 minutes detection cycle finish.

for more information please refer following ms articles:

issues client computers not reporting
http://technet.microsoft.com/en-us/library/dd939857(v=ws.10)
issues client computer self-update
http://technet.microsoft.com/en-us/library/dd939801(v=ws.10)
manage wsus client computers
http://technet.microsoft.com/en-us/library/dd939809(v=ws.10)

Windows Server  >  WSUS